Ed Corley Ford are urgently hiring for multiple positions! Including customer service reps, receptionists, sales and more.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a friendly and positive attitude, and a desire to help others. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.
We Offer:
- Full benefits (Health, Dental, Vision, 401k)
- Employee & Family Discount
- 5 day work week
- Paid time off
- Base salary
- Monthly bonuses & incentives
Requirements:
- Excellent communication and interpersonal skills
- Ability to remain calm and professional in difficult situations
- Strong problem-solving and decision-making skills
- Greet customers and understand their needs and preferences
- Demonstrate vehicles to customers and explain features and benefits
- Keep up-to-date with product knowledge and industry trends
- Maintain a clean and organized showroom and lot
- Work with the finance team to secure financing options for customers
If you are a passionate and driven individual with a desire to succeed in the automotive industry, please apply for this exciting opportunity. We offer competitive compensation, benefits, and a supportive work environment.
- Greeting incoming visitors
- Respond to incoming phone calls
- Respond to customer inquiries via phone, email and chat
- Provide accurate information and assistance to customers
- Maintain customer records and update information as necessary
- Collaborate with other departments to ensure customer needs are met
- Follow up with customers to ensure their satisfaction
