The ideal candidate will be a bright, motivated, professional, detail oriented, organized, and hard-working individual, with an ability to work in a fast paced environment.
SUMMARY
Responds to consumer Internet inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales to dealership standards.
ESSENTIAL DUTIES
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- Manage all Inbound Phone & Internet inquiries in a timely manner and generate quality showroom traffic.
- Generate appointments by means of proactive outbound prospecting
- Build strong customer relationships, maintain customer loyalty and positive reviews by providing superior customer service and achieving the highest degree of customer satisfaction.
- Meet daily, weekly, monthly and quarterly goals set by management by consistently following our successfully proven processes and responding to all customers efficiently and effectively.
- Communicate effectively and work in close partnership with Management and Sales Consultants to provide qualified leads and detailed information on customer requirements.
- Contribute to overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll up your sleeves attitude to drive maximum results.
- Attend all dealership trainings/meetings to ensure strong growth and consistently high individual & team performance
- Listen and be attentive to customer needs/priorities in order to provide appropriate suggestions and guidance.
- Research and stay current in consumer and industry trends
- Stay up to date on BDC/Sales Best Practices and Product Knowledge
We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long Term Disability
- Life Insurance
- 401(k) Retirement Plan
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Work Location: In person
