Johnson & Johnson Vision Inc. a member of the Johnson and Johnson family of companies is recruiting for a Medical Associate, located in the United States. Remote work options will be considered for this role
At Johnson & Johnson Vision, we have a bold ambition: to change the trajectory of eye health. That’s why, through our operating companies, we’ve developed solutions for every stage of life—to help people see better, connect better and live better. We partner with eye care professionals to provide some of the world’s leading products and technologies to address refractive error, cataracts, dry eye, and beyond. We are committed to using our reach and size for good, and strive to put quality eye care within reach of everyone, everywhere. Visit us at www.jjvision.com. Follow @JNJVision on Twitter and Johnson & Johnson Vision on LinkedIn.
Are you interested in joining a diverse and dynamic team that is helping improve and drive innovation? Apply today!
Medical Associates work collaboratively to evaluate, investigate and document written and telephone medical complaints and technical inquiries related to JJV products.
Key Responsibilities:
- Evaluates medical complaints, assigns appropriate classification and determines filing requirements. Assists with filing adverse event reports to the appropriate worldwide regulatory bodies within the required time lines
- Responsible for actively monitoring workflow and ensuring required information is provided to the Compliance team for initial and updated medical reports to support timely filing to applicable regulatory agencies.
- Positively interacting with the customer and eye care professional, educates and advises on proper use and replacement options of JJVC products.
- Coordinate medical expense reimbursement claims ensuring compliance to applicable company guidelines.
- Adheres to GMP regulations within complaint and medical files and other documents within the department.
Qualifications
Qualifications
Education: Minimum RN or BS Degree preferred, 3-5 years of related medical device industry experience in lieu of education required
Experience and Skills:
Required:
- Minimum 2 years of relevant professional work experience
- Portuguese and English reading, writing and speaking proficiency. Additional proficiency in Spanish preferred.
- Strong oral communication and technical writing skills for documenting Health Authority Adverse Event Reports, Patient File/Medical Record Summarizations and Legal or Health Authority Response Letters
- Strong interpersonal and organizational skills
Preferred:
- A strong understanding of 21 CFR Part 4 Good Manufacturing Practice Requirements for Combination Products, 21 CFR Part 314.80 Post marketing Reporting of Adverse Drug Experiences, and 21 CFR Part 803 Medical Device Reporting
Other:
- 100% Remote position, must have stable and reliable internet access
- The anticipated base pay range for this position is $60,000 to $84,000/yr.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .
